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Account Management on App

Grapeel11
Investigator
Investigator

I am a new EE customer having migrated over from BT. What a nightmare honestly. ESims don’t work and needed to send out physical Sims which is very poor as I have currently no mobile usage. But my question is on the app how do I check my data usage etc - I see lots of products for sale but nothing on how to check what I’m using. 
Also during the migration process my surname name was someone else’s ….. now I am Lopez!!! 🤦‍♂️🤦‍♂️

10 REPLIES 10
Linzi_H
EE Community Support Team

Fab news @Grapeel11, once this is done- all should be spot on!

You are welcome to pop into store with photo ID when you pass, or book an appointment ahead of time.

Linzi 😊