2066864members
880online
1280562posts
Community Activity
Contract Cancellation charge
I recently cancelled my contract via live chat and I asked if I would be charged the person said no however on my account it says I will be charged £74 for a plan I have not used and for a sim I have not received
Roaming charges - Isle of Wight
I am booking a holiday to the Isle of Wight. Will I have to pay roaming charges if I'm not connected to wifi?
Poor speeds via extender
I'm on Full Fibre Giabit* with Smart Hub Plus and extender. The EE app says the main hub is getting 927mbps/108 mbps, however when stand close to the main hub my iPhone only shows sub 600mbps, and when connected with ethernet cable to macbook get bes...
Feeling scammed…
Hi everyone, I recently popped in a store to get paid off my left over contract. The guy instead tried to keep me in EE by giving a very good offer. I didn’t have to pay the 6 months of my phone but I had to restart a new contract with new iPhone an...
Can't gain access to my ee perks account no longer have access to old work email
I have moved jobs and no longer have access to my old work email address which I registered with EE perks. I cannot create a new account with my new work email address as it states I already have an EE perks account based on my name.I have also tried...
New contract
My previous contract ended in January so I restarted a new contract and got a.new phone as well ,I have changed number but they are still using the old contract number also my bill has risen as well and they said my new contract was for a watch not ...
Phone number disconnected
I'm having simular issue. But have received no text or email to say its being disconnected. Been receiving texts fine until tonight. Iv topped up money taken but still can't do anything. Saying I don't have enough credit or just not sending. [Mod edi...
EE TV Box Pro App Issues
Has anyone else been experiencing problems recently where apps on the EE TV Box Pro keep randomly crashing when watching something? No warning, no error messages, the box just goes back to the home screen.I noticed the Now TV app has had an overhaul ...
Charges from Morocco
Hi Bristolian. We are going to Morocco this weekend and i intend to buy an e-sim data package(not from EE) do you know what will happen re charges if i make calls using Whatsapp calling and using the third party data e-sim ? cheers
Get Sony Bravia to default to EE TV when I switch it on.
Pretty much the title. When I had a Sky Q box and turned it on, my Sony Bravia would turn on AND default to the Sky input. With EE TV Pro. I turn it on, Tv turns on but it stays on the Bravia Home Screen. I have to fiddle with the Sony remote to sele...
