cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Upload problem Roaming EU

BigDee1
Visitor

I am in Greece and have purchased roaming for my pixel pro 7. I have mostly 5G reception  but my photos in google get stuck uploading and keep burning battery all day. I have some pics not uploaded from 3 days ago but some have gone up - any ideas?

2 REPLIES 2
Northerner
EE Community Star
EE Community Star

Hi @BigDee1 

If your mobile data is working normally then this seems to be an issue with Google account.

Have you tried restarting your device.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
bristolian
EE Community Star
EE Community Star

Just to add one small point, you don't "purchase roaming" as such. The ability to roam is a free facility, what you've purchased is a billing add-on to reduce the cost.

This is a popular misconception, and sometimes leads users to travel abroad without enabling roaming - thus finding themselves without coverage abroad.

By means of diagnosis for your issue, do other internet-based functions work on your phone? That would be a good test of whether this issue is connectivity-related or specific to your Google account.