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Text to 150 to use phone abroad not working

Ccc7
Visitor

‎20-01-2025 04:23 PM

Hi, does anyone know how to get roaming working abroad on pay as you go. I've tried sending a text to 150 as per the text I received with ROAMEU7D but it doesn't send? Any ideas? 

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎20-01-2025 05:32 PM

Where are you? Did you use that PAYG SIM previously in the UK?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Schockwave
EE Community Star
EE Community Star

‎20-01-2025 11:10 PM

@Ccc7 , pay as you go is automatically enabled for roaming, but will only work if you have activated your SIM card in the §uk first and made a chargeable call or text in the UK first

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.