Text to 150 to use phone abroad not working

Ccc7 · ‎20-01-2025

Hi, does anyone know how to get roaming working abroad on pay as you go. I've tried sending a text to 150 as per the text I received with ROAMEU7D but it doesn't send? Any ideas?

XRaySpeX · ‎20-01-2025

Where are you? Did you use that PAYG SIM previously in the UK?

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Schockwave · ‎20-01-2025

@Ccc7 , pay as you go is automatically enabled for roaming, but will only work if you have activated your SIM card in the §uk first and made a chargeable call or text in the UK first

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.