cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Tampnet Costs

dylanw89
Investigator
Investigator

I am in the North Sea and have been connected to Tampnet. Can you provide costs for me to use it with ee pay monthly plan. 

1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @dylanw89 the point @Schockwave  was making is that roaming needs to be activated on your account, when it is active you should receive a text with offers/deals or pricing.

My understanding is that the network you are connecting to will come under the Maritime, Ships, Ferries and Cruises charging rate and you can check rates here.

https://www.tampnet.com/roaming-north-sea

Thanks 

 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

6 REPLIES 6
dylanw89
Investigator
Investigator

Sorry to jump on this post but how much does it cost to use Tampnet? 

Katie_B
EE Community Support Team

Hello @dylanw89

Welcome to the community. 

Have you received a welcome text message when you connected to the network?

Katie

Hello, no I did not receive a text. 

@dylanw89 , are you a pay monthly customer? If you are, did you activate roaming by text ROAMING to 150?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

Yes I have already said I am pay monthly in my original post. 

Northerner
EE Community Star
EE Community Star

Hi @dylanw89 the point @Schockwave  was making is that roaming needs to be activated on your account, when it is active you should receive a text with offers/deals or pricing.

My understanding is that the network you are connecting to will come under the Maritime, Ships, Ferries and Cruises charging rate and you can check rates here.

https://www.tampnet.com/roaming-north-sea

Thanks 

 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.