Spend Cap when abroad

[Soozie47]

I am in France. You sent me a message saying I had no Spend Cap and to text back with those words but every time I press send to reply - and I have tried SO MANY times - the message is not delivered.  I am totally fed up with this and have a record of all my attempts .   You send me messages but every time I try to send a reply it is not delivered.  At the start you said I would be charged £2.47 a day which would enable me to use your service but I cannot make any calls or texts.  Please get back to me soonest. 

[XRaySpeX]

@Soozie47 : As you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.

Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.

Otherwise if you are on contract you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.