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Six months in Australia

Welshy65
Investigator
Investigator

Hi

My son is travelling in Australia for seven months. What is his best option as regards using EE abroad? I understand there is a monthly roaming pass that allows the UK allowance to be used in Australia. This seems to come in at about £25 per month. Is this the best option?

Kind regards

Tim

7 REPLIES 7
Northerner
EE Community Star
EE Community Star

Hi @Welshy65 

For that period of time he is best off getting a local SIM as that will be more compatible and more usable for longer. 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Chris_B
EE Community Star
EE Community Star

@Welshy65  that is the best option if  he wishes to  his EE sim while there.   The other option is to get a SIM card out there.  Calls back to the UK will be charged at whatever international roaming charges are applicable for that network. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

@Welshy65 : Outside the EU, if you are on contract, you may use your usual UK allowances there with up to 50 GB data per billing month if you have more, when you buy for £25 / billing month or have already as a Inclusive Extra the Roam Abroad Pass or you have an EE Max Plan. Otherwise you will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/mobile/roaming/roaming-costs/countries/australia.

As he is on contract, he should just remember to text ROAMING to 150 before he leaves UK to ensure the roaming ability is enabled on his account.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
bristolian
EE Community Star
EE Community Star

For short term visits abroad, the Roam Abroad pass would be quite suitable.

The complication would be the "Stable Links Policy" which broadly requires residence in the UK for 2 months in every 4. It is reflecting the fact that EE is a UK network and their roaming services are intended for UK residents making short trips abroad.

Weigh that up against your son cancelling his contract - assuming he is outside his minimum term - and converting to PAYG for the duration of his visit. If he chooses this option, ensure the PAYG is working as a PAYG before leaving the UK, which requires a clear 30days notice.

Thank you.
XRaySpeX
EE Community Star
EE Community Star

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Thank you.