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SIM is not working internationally!

mhmohamadi
Visitor

Hello all

please help

I got a SIM card; activated it in London then I travelled

It doesnt work: no calls or data; just receive SMS! I cant login into app because data is not working

dont know what to do! I just want it to work normally abroad; i am currently in Egypt

2 REPLIES 2
bristolian
EE Community Star
EE Community Star

Try manually connecting to alternate local networks. If you can receive SMS, roaming is active.

You've not said, but it sounds like you're on PAYG - do you have sufficient credit to make calls? Data requires an add-on, do you have one?

XRaySpeX
EE Community Star
EE Community Star

Had you used that PAYG SIM for making calls or texts in UK before going abroad? To be used abroad EE PAYG SIMs need 1st activating on EE's home UK network. If it wasn't you can't now use it until you return to UK.

If you think I helped please feel free to hit the "Thumbs Up" button below.

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