Community Activity

TNT problem EE sort yourselves out!

I'm not the only person experiencing difficulties with TNT when purchased as part of Tv bundle. Ordered 50" TV with 24 months TNT subscription. Not able to activate TNT despite 3 weeks of calls to 150! It is now in my " activate now" but when I try t...

Rob67me by Visitor
  • 12 Views
  • 1 replies
  • 0 Helpful

Account closed but Netflix is still active

Hi,I'm wondering if anyone can help me here, my contract with EE came to an end on 10th August and I received my final bill with a refund of £1. One of my inclusive extra was Netflix. As per the screenshots attached my Netflix account is still active...

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Crisfern by Investigator
  • 2851 Views
  • 41 replies
  • 4 Helpful

Rodlox charges

Hi My 10 year daughter has run up a £500 bill on my EE account and i can not get any answers from rodlox who want a GPA order number but i have no idea where it is to i sent them the EE bill but  they can not find the invoice they have my mo number a...

dearme1 by Explorer
  • 20 Views
  • 2 replies
  • 0 Helpful

All my minutes drained

So i was on a call with someone and all my minutes were completely drained i have been on the same pack for a few months now and never had this issue i was on wifi calling and my wifi is definelty working and on. Why has 470 of my minutes been used?...

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jaiiiiii by Explorer
  • 40 Views
  • 5 replies
  • 0 Helpful

Switched tariff but no service

Hi, I recently switched tariff after many attempts it was finally sorted after complaining. However my digital home phone is not working and I keep getting a voice recorded message saying that it’s not working. I called EE and went through troublesho...

PS Portal Hotspot connection Issue

I have an iPhone 14 Pro Max, and hotspot works fine with all of my devices. however, for some reason I cannot hotspot to my recently purchased PS Portal. Please could you advise what if anything I need to do to get this to work as it seems EE have so...

Joe179 by Investigator
  • 21349 Views
  • 27 replies
  • 3 Helpful

Previous Employee - Payslip

Hi,I have recently left EE as an employee and was wondering how I would contact HR/Payroll regarding my final pay/payslip? Is there a contact number/email? Thank you!

lau-ren by Visitor
  • 1756 Views
  • 23 replies
  • 1 Helpful

National Lottery issue

National Lottery App and OnlineSign in to the app, try to purchase ticket, tells me "You are Offline" Re-sign in, re attempt, again signs me out, says I'm offline check Internet.Tried on Google, done exact same.My signal is absolutely fine!My parenta...

TomCann96 by Investigator
  • 453 Views
  • 15 replies
  • 6 Helpful

My order...... whats going on????

Placed an order with you on 11th March ( order ref...xko298512294) you took my £30 as my order was successful. I still haven't received this order. I dont want it now as I have taken out a contract with another provider so you've lost a customer due ...