The EE Community

Thats just great I've paused my wifi now i can't unpause it morons

Refused a credit card because of EE

Furious with EE.Left EE in April but they did not close my account. They continued to send me bills and reminders. On every occasion I phoned them to sort it it out. I was willing to pay anything outstanding even though nothing was apparent in my acc...

Intermittent broadband

Hi allI  am starting to get fed up with my broadband connection.....the router keeps dropping out( orange lights flashing etc) and it is now happening several times an hour over the past few day, and when I try to contact eeIt gets passed to be who t...

Smart Hub Plus SH31B Router Firmware changelog

Hi,Just thought it might be worth putting up a list of all the firmware rollouts for the Smart Hub Plus SH31B Router that have happened in the past year or so to see if this adds/removes functionality or fixes/introduces any bugs to the routers.Last ...

Ethernet cable flashing yellow constantly

Newly installed tv box pro, Ethernet cable connection is constantly flashing. Tv is pixeling if not switched through tv box. Ever time tv box switched on is goes through loading procedure.

SIM card

How do I get a new SIM card

Refund

Hi I left my broadband contract and was told I would receive a refund on my final bill within 10 days  this was over 2 weeks ago and I have not received anything ? Can you help 

EE broadband issues

Hi, I’m looking for some help, I’ve got two issues so any help would be appreciated!1) cannot activate my gamepass ultimate with my 1.6gb package - I’ll go onto the page, click activate on the add on, brings up the terms and conditions I’ll accept th...

Intallment payment

hello team , actually i made a payment yesterday on 26 june of 89.90 for my instalment … so the amount has been cut from my account balace .. but still ee showing that my payment is due ..please help me about this