Roaming in St Lucia
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18-09-2024
01:13 PM
- last edited on
18-09-2024
04:05 PM
by
MikeT
I had pretty much the same question, and the page for St Lucia doesn't actually give the costs for roaming...
https://ee.co.uk/help/mobile/roaming/roaming-costs/countries/stlucia
The EE website, however, indicated a daily charge of 'just' £6.74 a day
https://ee.co.uk/mobile/international/travel-data-pass
This would see users facing a charge of nearly £100 for their 2-week holiday, whereas an airalo or similar E-SIM will allow 2gb data for £12 in a 15-day period. So you can use whatsapp/telegram to make calls using that data or hotel wifi, and have internet whilst out and about.
So the answer to @Rhiannon2000 on costs is currently...
Data/internet
£6.54 per day (500mb cap) if you add the travel data pass to your account
Making a call
£2.52 per minute
Receiving a call
£2.52 per minute
Sending a text
82p per text
Sending a picture message
89p per picture message
Voicemail
To receive a voicemail you'll be charged at the receive a call per-minute rate above
To save a voicemail you'll be charged at the making a call per-minute rate above
My secondary question is about call forwarding.
Another post from @XRaySpeX says "Receiving SMS texts is free worldwide. Switching Roaming Data OFF and diverting calls to VM will avoid roaming charges as long as you don't listen to them."
Are you charged if the phone rings, or if you answer it? In other words, can I leave my EE SIM active (with roaming turned off) so I can receive texts, such as OTPs if buying something, but if I don't answer a call or listen to a voicemail I wouldn't be charged?
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18-09-2024 01:43 PM - edited 18-09-2024 01:49 PM
@EAB25 : There is no Travel Data Pass for St. Lucia. It is not even mentioned in the list of countries in the Help page you linked.
A call is not made & therefore not charged if the phone only rings but is not answered.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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18-09-2024 01:52 PM
So call diverting is not necessary, and I can look to see who is calling
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18-09-2024 01:54 PM
EE are sneaky and there are some things they will still charge you for even though I actually have my spend cap set to zero.
Is receiving calls while abroad one of those things?
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18-09-2024 03:05 PM - edited 18-09-2024 03:12 PM
@EAB25 wrote:
EE are sneaky and there are some things they will still charge you for even though I actually have my spend cap set to zero.
Is receiving calls while abroad one of those things?
Receiving calls abroad is always chargeable, I'm not sure why you'd consider it sneaky.
Having your phone connected to a foreign network is free, as is receiving texts on said network. Sending texts, making or receiving calls, and using mobile data - will always be chargeable.
Also to add that app-based "calls" mooted in your original post only work between other users of said apps. They don't work when non-app users or landlines are involved.
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18-09-2024 03:33 PM - edited 18-09-2024 03:36 PM
Receiving calls abroad is not sneaky, just extortionate. My partner's O2 contract includes roaming across Europe, US and Canada for £6.99 a month.
I meant that some things such as 0845 and 0870 numbers cost extra, and even though I have explicitly chosen to block all chargeable events outside my monthly line rental these calls are not blocked. That's naughty and shouldn't be allowed
And yes, thanks, I'm well aware I can't call a landline from whatsapp. But who has a landline?
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18-09-2024 04:16 PM
@EAB25 wrote:
Receiving calls abroad is not sneaky, just extortionate. My partner's O2 contract includes roaming across Europe, US and Canada
By that argument, it would surely be fair to call O2 sneaky for charging in every country other than those you mention. Different operators have different charging packages, but none alter the fundamentals of roaming charging.
@EAB25 wrote:
I'm well aware I can't call a landline from whatsapp. But who has a landline?
Most business & organisations for starters. Also many social demographics who choose not to actively use mobiles.
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18-09-2024 05:26 PM
@EAB25 , just to add, you can get roam further to use in Europe,USA, Mexico and Canada, but if none of the other countries are included in roam further, then you will have to check what the cost are for others.
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18-09-2024 06:07 PM
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18-09-2024 06:09 PM
@bristolian wrote:
@EAB25 wrote:Receiving calls abroad is not sneaky, just extortionate. My partner's O2 contract includes roaming across Europe, US and Canada
By that argument, it would surely be fair to call O2 sneaky for charging in every country other than those you mention. Different operators have different charging packages, but none alter the fundamentals of roaming charging
No, that's not the same at all.
If you tell a company you don't want your service to allow ANY costs above your monthly tariff, there should be none. That's the point of a spend cap, and I have complained to OFCOM about it
