The EE Community

MOBILE DATA ERROR

PAYG PHONE, IPHONE 5S, VERSION 12.5.7  SHOWING NO SERVICE, CANT MAKE OR RECEIVE CALLS OR EVEN TEXTXAND GET THIS ERROR MESSAGEmobile data upload failed, your iphone cannot make and receive calls or access mobile data until it has been updatedWON.T UPD...

Data won’t work

my data won’t work abroad, can someone help please?

I've paid for an add on but I'm unable to make calls or text

I've paid for an add on but I'm unable to make calls or text  [Mod edit: add title]

not good service

I paid £55  when in florida but didn't get a good service ,not happy  

I’ve had the same issues in the US. 1) have previously been able to make calls on other holidays2) manually tried other networks and none work3) can’t make in country calls - no calls at all (unless on wifi or 4G (WhatsApp/facetime))

4G/5G Network Bands

Hello,I will be purchasing a Vivo x200 Ultra which runs on a Chinese ROM with Google services and am looking to switch to EE Sim only shortly. Can anyone confirm if the phone will work on EE with the confirmed network band support below:4G: TD-LTE : ...

Logging in to access community forum

When I want to post a reply to a topic, or even vote a reply as helpful, I have to log in to the Community with a pass code sent to my phone every single time. This 2-step verification is so cumbersome, I understand security concerns, but it's not li...

New to ee new router not connecting to internet

I got new router set it all up connecting  WiFi boom not connected to Internet Any help please x 

Back order when upgrading and trade in

Hi,I placed an order to upgrade my device on the EE app, and implemented a trade in. This was confirmed and i received an email on 2 May to confirm this. It said initially it would be despatched within 7 days. I have just checked the status of this a...

Broadband Router

I’m in the process of switching from BT full fibre to EE 1.6GB, install date is the 16th, Openreach engineer is coming to swap out the ONT box. Just wondering if I should expect to receive my new EE router beforehand or if the engineer will be bringi...