Roaming from Abroad

[antoniospecchia]

I'm abroad already and I didn't think I needed roaming -I generally purchase local SIM for that-. Now I need to receive a call from the UK, as I'm experiencing a road accident and the idiots of AA only call you on the UK number.

I went online on EE website and there is NO way to set up a Roaming of change the spending cap. Simply call us: on a UK number.

How I'm supposed to call you to purchase the roaming if I can't use my phone without roaming???

[antoniospecchia]

As I want to demostrate: EE are a bunch of idiots.

The code never arrive on my mobile as I can't activate the roaming

I'll change company asap

[Matt_124]

Hi @antoniospecchia 

Download Skype. Call them on the number provided by the guys above for free. Easy.

[bristolian]

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@antoniospecchia wrote:

How I'm supposed to call you to purchase the roaming if I can't use my phone without roaming???

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You can either contact +44 7953 966150 from another working phone, or +44 800 9566000 using a web-calling app such as Skype over WiFi.

There is a natural catch-22 created by being abroad without roaming. As with any catch-22, you need to break it somehow - using another connection to make your contact, is how.

You also refer to "purchase the roaming", which is a popular misunderstanding. The roaming facility is free of charge, and can't be setup online even in the UK - all published advice is to text ROAMING to 150 prior to leaving the UK. You may be confused with a chargeable billing add-on which reduces the cost of using foreign networks.