Roaming abroad add-on for one of my additional phones

AndrewBuchan63 · ‎28-04-2025

I have 3 phones on my account and want to use the Roaming Abroad add-on on one of the other phones that is not my main phone. Is this possible?

XRaySpeX · ‎28-04-2025

@AndrewBuchan63 : Yes, where are you going?

Is it on contract or PAYG?

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AndrewBuchan63 · ‎28-04-2025

To new Zealand (we are here) and it's a contract

XRaySpeX · ‎28-04-2025

The phone in question should've received a Welcome text offering it but had it 1st texted ROAMING to 150 before leaving UK to activate roaming on it?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

bristolian · ‎29-04-2025

@XRaySpeX wrote:

The phone in question should've received a Welcome text offering it but had it 1st texted ROAMING to 150 before leaving UK to activate roaming on it?

And to add to this... if the phone in question doesn't have roaming enabled, that will prevent it from connecting to foreign networks and thus won't get coverage abroad.

That will need resolving before anything else - it's easily resolved if so.