I booked a roaming pass for a trip to the USA starting TODAY.
This morning I received the following text message:
"Hi from EE. You've made your travel more simple with the Roam Abroad Pass for £25 a month. You can use your UK allowances while abroad in the EU, USA, Canada, Mexico, Australia and New Zealand. From 4 December, we won't offer this add-on, so once it's been removed, you'll need to choose something else. We'll text you nearer the time with your options. Please visit ee.co.uk/go/roamingrefresh for more info. Thanks."
Surely, I thought, they mean for new passes. I called, asked to speak to a guide who then said I'd be charged pro rata, after which, instead of it being £25 for the month, would now be £25 for the WEEK!!! So, if I wanted to have the pass for the duration of the time away, it would cost me £100!!!!
Last nail in the coffin for EE, as far as I am concerned - fortunately I have Skype International, and a US phone plan I can upgrade for the month to $25 unlimited EVERYWHERE.
Talk about sharp practise.
