Community Activity

Billing query

Current bill shows 56p for "services from other companies". Number is shown as 66061 dated Friday 14 October at 18:47pm. I've checked my phone for that date... nothing out of the ordinary. Any ideas what this 56p charge is for? 

LizzieG30 by Investigator
  • 909 Views
  • 6 replies
  • 2 Helpful

Resolved! Now tv on eetv

Hi all, My services went live this morning, I have had no issue logging into netflix, however cannot log into discovery tv or now tv plus none of the channels on channel guide work, I have full fibre 74 essentials with now entertainment bundle Inc. D...

Dandy1980 by Contributor
  • 284 Views
  • 11 replies
  • 9 Helpful

Customer Services and change of contract

I have finally reached customer services after having spent an hour yesterday waiting for the phone to be answered.I am trying to change my broadband service from Full Fibre Gigabit essentials to Full Fibre 300 Essentials. I am about 6 days into my c...

Port Forwarding 9311

Can anyone instruct me how to port forward this number 9311 on my router.It's for a CIS EV charger that I can not connect to.Thanks 

richwxm by Visitor
  • 11 Views
  • 1 replies
  • 0 Helpful

EE App Not Working on Iphone

I'm having trouble logging into the EE app on my iPhone 14 Pro Max. Each time I try, I receive the following error message: "Sorry, there seems to be a problem."I'm able to log in successfully via the EE website, so this issue seems specific to the a...

EE TV Box Pro buffering with aerial connection

I've noticed the box doesn't seem to recover very well from a brief loss in signal. I'm using an aerial connection which is occasionally affected by passing aircraft, causing the signal to glitch for a second or two. This wasn't really an issue with ...