17-12-2025 12:04 PM
I have roaming set up, come to the USA frequently, suddenly phone only working on wassap. Will not connect any other calls.
I can't call EE for hel - 'cos phone wont connect.
Solved! See the answer below or view the solution in context.
17-12-2025 01:27 PM
17-12-2025 12:17 PM
Hello @JanetFRC ,
Welcome to the community,
I take it you have roaming enabled on your account?
Have you tried doing a manual search for a network to see if that makes a difference.
If on Android, have you tried switching off 5G to see if that works?
You may want to do the same with IPhone, instead of automatic try changing it.
17-12-2025 12:32 PM
17-12-2025 01:21 PM
Can you send & receive texts? Can you use mobile data?
Which networks are giving the issues with voice calls? Have you been able to use those same networks for calls previously on this trip?
17-12-2025 01:27 PM
17-12-2025 03:25 PM
@JanetFRC , thank you for coming back and letting us know, glad the problem has righted itself.
17-12-2025 08:16 PM
I posted this earlier - got some help - problem seemed to fix itself, now its reverted bck again. Very frustrating - I can't call 150 - 'cos phone wont connect. grrrr
17-12-2025 08:20 PM
Unfortunately the problem has returned. Really frustrating. Can't dial 150 etc etc Phone just wont connect