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Community Activity
Unable To View Bill
I have been unable to view my bill ever since i joined this joke of a provider (other issues with the service too but thats for another day)I've tried chrome, firefox, edge and opera browsers on 2 different PCs, ive also tried accessing my bill via t...
Lost trade in
I did an early upgrade via the upgrade anytime on my iPhone 15 pro contract and have had nothing but issues with the whole upgrade process.I upgraded my 15 pro to the 15 pro max as the battery life on the 15 pro was not the best. I sent my 15 pro ba...
Resolved! Incorrect WIFI Password On Smart Hub Plus
Hi Team!I'm now set up on the new EE, Smart Hub Plus set up yesterday - but I've got an intermittent fault with it - it keeps kicking me off wifi saying "INCORRECT PASSWORD" - has anyone else had this error and if so how did they get it fixed? it's v...
Balance and charges
One day in March credit was £6.01, few days later it was 25p. I hadn't used text nor phone. Where did the credit go?? I text 150 to ask. Did not get appropriate reply. Cannot get through to call 150. What are you going to do about this and my lost cr...
Regular Internet Dropout
For the past few weeks every weekday morning at approx. 10.30am the Internet drops for a few minutes, typically five to seven including re-establishing connection, with the router dropping back to flashing orange, then to steady orange before blue an...
TV buffering … slow broadband
Continued buffering on TV while watching via WiFi …. I have the full speed package … wondering if anyone else has this . I have repeatedly raised it with EE help , put in boosters etc , but still it struggles . Never had this either BT ever ?
App not showing devices
I have recently moved from Bt for broadband and sky for mobile. tried to link devices to app and it says that they are already linked. when I try and access anything the app says there is nothing linked with this account. i was told I would have a ne...
Cannot receive phone calls
We had EE installed on 15 March, since then we can make phone calls but cannot receive them. EE sent out for new phones - still no incoming calls spent all day yesterday on phone to them. Router only works when it thinks it will, even though light ...
Engineers suggested a landline adaptor
Hi, I have the engineers here now and they have suggest for me to get a landline adaptor
Order gone missing
So i ordered a phonelast thursday from the ee store, was supposed to of been delivered last friday but i was out, parcelforce left a card saying its at my local post office, this is not the case, i have been twice now and they donr have it, i emailed...
