The EE Community

HelloMy inter connect has not worked well I have called many time but still its not been fixed it.

Transfer of account following bereavement

Hi, I recently informed you about a bereavement and I wanted the account transferred to myself.  I’ve received the final bill but my online account is showing the old details and nothing is showing against my name. How long does the transfer take? Wi...

No service on iphone

Hi,My sons iphone is saying no service but was ok this morning. I have asked Google and hes done all the steps it says but its still the same.What do I do??Thanks for any help

Xbox Game Purchases

We recently moved from Virgin to EE as I couldn't resist their clever advertising....The problem I'm having is I can't purchase any games or addons from my Xbox, when it prompts me to validate\purchase via the QR code which i do on my phone nothings ...

Stuck in USA ee are rubbish!

I am stuck in the USA and can’t make calls to ee and need to urgently. There is no way to contact ee. an awful provider cutting corners again.What can I do? 

No Confirmation, Not Showing in "My Orders"

Hi all,I recently ordered the new iPhone 16 Pro Max on a Pay Monthly plan with data through the EE website. The upfront cost has been taken from my bank account, but I haven’t received an order confirmation email, and the order isn’t showing under "M...

sim activation

EE keep asking me to activate my sim. The phone seems to work so why? Activation goes wrong on EE website.

TV BOX PRO

Okay, I'm new to this EE TV BOX, just been shunted over from BT as my contract is coming to an end. I didn't have any BT  TV apps, just the normal  Channels.The box comes with little useful information, like how to access any recordings you have made...