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Keeping my number active abroad

HABIBIxMUS
Visitor
My current contract is finished, and I am moving to Anguilla for 18 months without retuning to the uk at any time within those 18 months.

However I need someone to clarify these three questions for me:

1. Will EE permanently disconnect my phone number or suspend my roaming services simply because I am living outside the UK for a year and a half,  or keep it active (including the roaming) as long as my monthly direct debit bill is paid on time?

2. Is Anguilla excluded from the 2-month Stable Links policy given that it is a 'Rest of the World' pay-per-use roaming destination and not part of the EU/EEA or inclusive roaming zones?

3. If my account does face an allowance suspension after 60 days, will my phone still successfully receive incoming UK SMS such as bank verification texts and One-Time Passwords (OTPs) completely free of charge?
1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@HABIBIxMUS  You can still use past 2 months.  Just keep the usage light. 
You’ll be better off getting a cheap sim only contract to keep it costs down though or PAYG if you want to retain your number and getting a local SIM card.  If you go the PAYG route you need to change it to PAYG while within the Uk. You only need to make a chargeable action once every two months to keep the sim active.  
 
 And no you’ll not get any incoming text or anything if cut off.  You’ll have no signal to receive anything. 

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.

View solution in original post

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@HABIBIxMUS  You can still use past 2 months.  Just keep the usage light. 
You’ll be better off getting a cheap sim only contract to keep it costs down though or PAYG if you want to retain your number and getting a local SIM card.  If you go the PAYG route you need to change it to PAYG while within the Uk. You only need to make a chargeable action once every two months to keep the sim active.  
 
 And no you’ll not get any incoming text or anything if cut off.  You’ll have no signal to receive anything. 

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.