It's unbelievable that we have to pay for roaming in Europe.

Jay8989 · ‎14-06-2025

I just can't believe we have to pay to use our data in Spain now. I was paying 10 pounds with my old phone company and I was able to use it anywhere in Europe and now.. paying the amount I pay with EE..and can't use it? 🤨

Embarrassing company this one! I won't stop here about this it's just unbelievable! 2.49 a day? ...

Shame on you!

Northerner · ‎14-06-2025

Hi @Jay8989

You can always buy a weekly add on or a plan with this service included.

EE have charged for roaming for more than 5 years and have various plans including roaming or weekly pass.

https://ee.co.uk/help/mobile/roaming/roaming-costs/countries/spain

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎14-06-2025

Hi @Jay8989

You can always buy a weekly add on or a plan with this service included.

EE have charged for roaming for more than 5 years and have various plans including roaming or weekly pass.

https://ee.co.uk/help/mobile/roaming/roaming-costs/countries/spain

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Leanne_T · ‎15-06-2025

Morning @Jay8989

Thanks for coming to the community.

If you would like to discuss your roaming options and see if we have a suitable plan that includes roaming, please get in touch with our mobile guides.

You can find details on using the device abroad and available roaming passes on the Roaming Costs Help page.

Thanks very much.

Leanne.