Community Activity

Resolved! Load More link

Can not get the Load More  link on the front Forum page to work. Is any one else having this problem?Using an iMac running Sonoma with Safari and Chrome browsers.

Dode_ by Established Contributor
  • 1378 Views
  • 16 replies
  • 2 Helpful

Signal issues affecting calls/texts and data

Still having issues with signal in NE42 postcode. known fault with masts in this area and not rectified. I’m fed up. I’ve had some discount for 6 months. The discount has ended but the issue remains. I can’t use my phone properly around my home or my...

Robsm2 by Investigator
  • 16 Views
  • 2 replies
  • 0 Helpful

No response regarding returns

I bought a Quest 3 headset from the online store.  It arrived last week and is faulty (overheats and shuts off).  I gave it a few days and it was still happening so I tried to initiate a refund.I filled in the refund form on EEs site. This was a coup...

Keroro79 by Investigator
  • 1244 Views
  • 20 replies
  • 0 Helpful

Resolved! EE Finance Full Payment Error

Hi EE Community,I'm hoping someone can offer some insight or has experienced a similar issue. I'm trying to pay off the remaining balance on my loan through the EE portal, but I'm encountering a persistent error that prevents me from completing the t...

Neosegauk by Contributor
  • 274 Views
  • 8 replies
  • 3 Helpful

wifi trials

Ive had this e mail come through.. not sure if it's legit We're the consumer trial team for EE, BT and PlusNet, we run trials with real customers just like yourself.We’re due to begin a new trial aimed at improving our customers' home Wi-Fi experienc...

mrw-03 by Visitor
  • 20 Views
  • 1 replies
  • 0 Helpful

Is my direct debit cancelled, if payment missed?

Hi,I missed my direct debit payment for EE mobile at the end of May due to lack of funds, it was tried again a week later I believe and it was returned, just made a payment now via EE app notification and now showing as paid. Can I confirm that my di...

RZA1984 by Visitor
  • 13 Views
  • 0 replies
  • 0 Helpful

ee app

up graded yesterday to a sim only contract yesterday and got a tablet aswel since up grading yesterday keep getting this any ideas 

Screenshot_20250612_155729.jpg
wakka80 by Established Contributor
  • 8 Views
  • 0 replies
  • 0 Helpful