EU Roaming

Winelad
Investigator
Investigator

Hello ,

my "contract" for pay monthly SIM expired some time ago - but the deal I have is still favourable so I've not upgraded . (I have a 40Gb/month deal which was locked in on a promo at 100Gb a month for the same price  )

I'm travelling to Spain , Italy , France next week - do I need to do anything for EU Roaming to be active ?

 

Thanks

 

Alan

2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

@Winelad , if you have not activated roaming on your account, please do so before going away.

If you have not renewed your contract and it was before 7the July 2021, then roaming should still be ok without paying.

You may want to look here:

https://community.ee.co.uk/t5/Roaming/EE-Roaming-Help-when-abroad-with-your-EE-phone-or-device/td-p/...

https://community.ee.co.uk/t5/Roaming/Roaming-refresh/td-p/1480939

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
XRaySpeX
EE Community Star
EE Community Star

You may use your usual UK allowances in the EU with up to 50 GB (contract) or 25 GB (PAYG) data per billing month if you have more. If on contract & your contract started after 07/07/2021 there'll be a £2.59 / day charge for using your UK allowances in EU unless you buy the 7-day EU Pass for £15 or you already have it as an Inclusive Extra or you have an EE All Rounder or Full Works Plan.

Just remember to text ROAMING to 150 before leaving UK to ensure the roaming ability is enabled on your no.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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