Well, arrived yesterday in Mumbai and received the ‘welcome to india bla blah’ text. Offered me the old package of 500mb got £6 odd, with no way to select the new 7 day data package for £37.50. EE app is as useful as a chocolate teapot, looping me round in to texting 150 > travelling > abroad > india (3 texts later)” don’t worry we’ll message you when you land “.
Nice….
3 hours on customer support - L1 and L2, call back service is crap, maxed out my £20 spending cap pretty fast (assume I take a % of the inbound call??) Removed my spending cap, still no data. Put £20 spending cap back on, and arranged call back. Another SMS “spending cap reached” - real nice, cycled maybe £40 now in the first day. No mobile data still available.
Tried everything, resets, resets EE side, manual a d automatic network selection, spending cap on and off. Also randomly getting text messages about 18+ content being available to change.
Absolute nightmare - Now resorted to email contact with EE L2, might get it resolved in time to return home in 11 days.
Useless!!!
