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Community Activity
All-rounder contract, with EU roaming, suddenly stopped working in Cyprus
I have been in Cyprus for a few weeks, using my EE phone to call UK numbers. I visit Cyprus regularly and never had a roaming problem since joining EE 3 years ago. I have an All-Rounder contract, with unlimited everything, including EU roaming. Roami...
Resolved! Sony unauthorised payments
Looks like this is a problem with Sony taking money via EE has anyone ever been refunded as EE say it’s not their problem basically and to contact Sony can’t get passed the BOT with Sony as I don’t have an account any help appreciated as we have had ...
How long does this addon last for? 7 or 30 days?
It's called 1 GB Addon (30 days) but it says it lasts 7 days, so what's the truth?
My phone number is not linked somewhat
HelloI am actually abroad and I suddenly stopped being able to receive any texts nor callsI can't get any help as there is no chat and I can't call...I add some pay as you go money but want it back if it is not workingI can see my number on my accoun...
Delivery
Hello I ordered the apple iPad Air M3 13inch.the gentleman online said it would be delivered today 24/04/25 but I haven’t even had an email to confirm it has been dispatched. When I check my order it says awaiting confirmation of delivery date.Can ...
Resolved! Partial Broadband Dropouts
As of last week, I have been getting full dropouts in Wi-Fi service and some Ethernet dropouts (some devices still work via ethernet and other's don't such as EETV). Not sure if "dropouts" is the proper terminology but all the devices are still conne...
Upgrading
My contract ends in Sept 2025 and the app saying I can now upgrade without any fee's So I go into my local EE store to ask about an upgrade and they wanted £320 upfront and me to trade in my phone to be able to upgrade I was also informed I was on a...
Cancelled my upgrade
I cancelled my upgrade I’ve not received my refund
Resolved! Roam Inclusive Package
I have just received a message that my Roam Inclusive Extra package has been removed from my plan. I am in contract until November 2025 and as a frequent traveller use this regularly. No reduction in price but a large part of the reason I took ...
Sim activation
Hello I've purchased a SIM card off of Amazon I was meant to activate it and have unlimited messages calls and data but I've currently got none of them
