Cannot receive OTP while overseas

[hchan]

While in the UAE since last Wednesday, I have not been able to receive OTP from banks and utilities, etc. Normal SMSs from the UK are fine. What can I do please?

[bristolian · Accepted solution]

Check whether the symptoms are the same on all UAE networks.

CS may need to raise a faults case if so. You'll need to contact them on +44 7953 966150.