28-09-2024 05:45 PM
Hi do I need to do anything in order to use my phone for internet, calls etc before travelling to Marrakesh?
Solved! See the answer below or view the solution in context.
28-09-2024 05:59 PM
Your ability to get coverage abroad (which calls, texts & mobile data rely on) is dependent on roaming being activated - which allows your phone to connect to foreign networks.
On PAYG, this is auto-enabled once your phone is used in the UK first.
On pay-monthly, this needs to be enabled manually - usually by texting ROAMING to 150 before leaving the UK.
You can view roaming costs & available add-ons, via https://ee.co.uk/help/help-new/roaming-costs
28-09-2024 05:59 PM
Your ability to get coverage abroad (which calls, texts & mobile data rely on) is dependent on roaming being activated - which allows your phone to connect to foreign networks.
On PAYG, this is auto-enabled once your phone is used in the UK first.
On pay-monthly, this needs to be enabled manually - usually by texting ROAMING to 150 before leaving the UK.
You can view roaming costs & available add-ons, via https://ee.co.uk/help/help-new/roaming-costs
28-09-2024 06:15 PM
Outside the EU, you cannot use your usual UK allowances there but will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/mobile/roaming/roaming-costs/countries/morocco.
If you are on contract, just remember to text ROAMING to 150 before you leave UK to ensure the roaming ability is enabled on your account.
If you are on PAYG, just make sure you had already used your PAYG SIM to make a call or text in the UK.