Billing

[DonaCord]

Hi I’m living in Spain and changed my plan but I’ve received a text today saying g I’m going to be charged over £2 roaming charges 

I won’t be using the English number u less I’m home connected to the WiFi is this correct 

[Katie_B]

Hi @DonaCord. 

Thanks for coming here. 

Are you a pay monthly customer?

Is your phone connecting to a local network?

Katie

[DonaCord]

Yes we pay monthly connects to our WiFi roaming is off and £0 spend cap

D. Cordingley

[Katie_B · Accepted solution]

If you aren't connecting to a local network and have £0 spend cap then you won't be charged @DonaCord. 

Having a Spend Cap will restrict daily charges.

Katie

[DonaCord]

Ok thanks for your help

D. Cordingley

[bristolian]

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@Katie_B wrote:

If you aren't connecting to a local network and have £0 spend cap then you won't be charged @DonaCord. 

Having a Spend Cap will restrict daily charges.

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But.... if your phone received a text message, it must have either...

1: Been connected to a local network, or 2: Inadvertently using WiFi-calling

Receiving texts is free, and the £0 spend cap should prevent chargeable activity.