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£2.47 per day for EU roaming

DoctorOozy
Visitor

Why cant i remove this

 

1 SOLUTION

Accepted Solutions
Ali_A
EE Community Support Team

Hi @DoctorOozy 

Welcome to the Community. 

This is the default billing cost for using the phone abroad in the EU when you don't have any other bundle or inclusive allowance. 

It's not possible to remove this, however don't worry you'll only be charged on the days you actually use any calls/SMS/ data while roaming in the EU. 

You can find out more at Charges for roaming in the EU | EE

Ali

View solution in original post

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

@DoctorOozy : It's a free add-on that nearly everybody has. You aren't paying £2.47 until you use any of your UK allowances in EU on any day.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Ali_A
EE Community Support Team

Hi @DoctorOozy 

Welcome to the Community. 

This is the default billing cost for using the phone abroad in the EU when you don't have any other bundle or inclusive allowance. 

It's not possible to remove this, however don't worry you'll only be charged on the days you actually use any calls/SMS/ data while roaming in the EU. 

You can find out more at Charges for roaming in the EU | EE

Ali