11-05-2020 09:09 AM
Hi, Im trying to bring a number over from 3UK to EE. Have filled in the details on line to port my number over. Told it will take 2 working days. and even revived an email form EE, then 10 days later nothing has happened.
I Just need some confirmation this is being processed and if there is a delay etc as my contract with 3 is about to end.
Solved! See the answer below or view the solution in context.
11-05-2020 09:27 AM
3 are telling me the contract will end only when the pac number is used. and have issued yet another pac code.
11-05-2020 11:35 AM
Welcome to the community.
When did you receive the email? Did that say when the number should transfer?
11-05-2020 01:33 PM
Thanks for your response.
The email stated up to 2 days and was dated 30/04/20.
I've since been given another pac code from 3(yesterday,) when i queried the delay with them.
14-05-2020 12:03 PM
Mobile care team were able to sort out the transfer within 24hrs. Great customer service.
14-05-2020 12:10 PM
That's brilliant, @asifx
Thank you for coming back to let us know. 🙂
by Limey83 Saturday