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Upgrade

Why is there such a limited choice of mobile phones when you want to upgrade contract???

Set the ship for payments from the mobile phone

HelloI want to link this ship for payments from the cell phone but it won't let me. Does anyone know what it could be?

Want itemized phone bills pay as you go

Tracking not working

The tracking on the ee order on site doesn’t work 

Poor ordering experience

Order number doesn’t work in their tracking system. DPD never send code. Very bad 

Request for Refund of Mistaken Top-Up

Dear EE Team,   I hope this message finds you well. I recently topped up my account (mobile no ************) by mistake. I have since left the UK and am currently abroad with no definite return date. I kindly request that the amount be refunded to my...

Credit check going in circles

So I decided to leave my current provider and join EE, but they’re not exactly making it easy for me. I chose my plan, added it to the basket, went through all the information screens and entered my details, including the PAC and all my bank account ...

can someone tell me how to cancel my contract please?

Please show me the easiest way to cancel my contract, the website only showed the 'contact us' link. And i just can't find my account number from the menu list. It's so unfriendly user interface and i need to cancel the contract asap. Please reply!

Website never works properly

For a market leading company, the EE website is an absolute joke and has been for as long as I can remember.I've been trying to research various EE product to buy, but keep getting"Oopps, that didn't work, please try later"Error xxxx bad requestError...

refund

Hi went for a contact phone on the 19th Of April...with an upfront cost of 30 pounds ..After the credit check it was declined..but EE still have my 30 pounds. I would like my refund put back into my account ASAP . I have phoned so many times... now t...