02-12-2019 12:56 PM
is there ANY WAY OF CHATTING TO AN ADVISOR ON LINE AS ITS COSTING ME TO RING
02-12-2019 01:09 PM
@blackpoolpaul68 Live chat is for contract customers only if you’re on pay-as-you-go then you need to call.
02-12-2019 02:57 PM
Afternoon @blackpoolpaul68
Thanks for coming to the community.
Is there anything we can help you with on the community?
Speak soon 🙂
Leanne.
25-03-2020 07:13 PM
Hi good evening
25-03-2020 07:20 PM
How are you today, besicly I'm an long term loyal customers of ee and just run out of my bundle so I was wondering is that possible please to have some credit and data as I will receive my benefits another a few days latter so could you please help me thanks a lots I really appropriate?
25-03-2020 07:31 PM
Hi I’m on monthly contract (24 months ) and I’m abroad but because of corona can’t come back, I came here for a month but now it’s more than a month and may be stay for few more months,
What’s the way to use live chat so can freeze my contract for few months, call cost a lot from abroad and waiting time is too much
please advise
25-03-2020 08:50 PM
26-03-2020 07:55 AM
Hi @Mahsa1213
Welcome to the community. 🙂
I recommend speaking to our Mobile Care team. They'll do their best to help you.
Chris
26-03-2020 07:58 AM
27-03-2020 01:53 PM
We would like to cancel our service as the premises are not being used under the current situation.