Account

Apple TV plus add on not working.

I've signed up for Apple TV plus add on, however I can't access it. I've signed into Apple TV but it says 7 day trial rather than the 6 month trial. I don't have an apple device either.Is there a link I need to click to activate the offer?

Auto cease

Hi I've recently started a plan for tv and broadband and I'm waiting for the TV box and WiFi box to turn up. I have checked my orders to see if there have both been dispatched yet and in my orders it was says my order has been cancelled even though I...

Wrong amount owed in billing area.

Hi, had a problem recently where I was unable to work for a couple of weeks. During this time, my debit bounced and my access was cut off. Once cash started to come back in, I paid £100 into the account to get access restored, leaving just this curre...

Upgrade

Hi,I was on My EE on my phone and it said I was eligible for a free upgrade as my contract ends this month. I selected a sim only upgrade and completed the steps to confirm it and they provided me with an order number and said they would email me wit...

I am entirely unimpressed with pretty much all aspects of EE

Top up from abroad.

Hi, They have just removed my balance of 12.40, despite making text messages every 3 months from the US.I tried to top up using a UK card but they wanted to confirm payment, but as I had no balance could not receive the call!topped up using a US card...

PAY AS YOU GO problem

HelloI have been using PAY AS YOU GO SIM card EE since last year. I loaded it 5 months ago and yesterday. I have been in Bulgaria since September. I have used the number several times, just for messages. Now I can't do anything, neither calls nor mes...

leaving EE

Can anyone help me with this I have 2 sim only contracts with EE and I want to leave can anyone tell me the correct process to leaving who I need to notify, how much notice I need to give, and how I go about transferring my number to another provider...

Perks account

Hi,I have tried to log in to my perks account, nhs email,  but my account has been deactivated. I have just purchased a phone in the shop based on the 20% discount and I apparently need the code from the perks. I will be returning the phone if I cann...

Issues activating/creating a Disovery Plus account via TNT Sports

Hi,I've searched through the forum and have found quite a few users are having issues activating their Discovery Plus accounts but I couldn't see one which has the exact same issue as myself.I've gone through the process of activating the account bas...