unlimited data add on

[MatildaB]

durring my previous top up i was able to add on a unlimited data add on, this time it isnt showing me a option for unlimited data add on, is there a restriction on unlimited data add ons?

[Chris_B]

@MatildaB   Was that option an offer for a limited time ?  PAYG doesn’t get unlimited data. 

[joe7123456]

Same problem here. I cannot find the unlimited data option for £40 anymore in the add on section.

[Leanne_T]

Hi @joe7123456

Thanks for coming here. 

Can you add the data add-on if you visit add-on.ee.co.uk? 

Leanne.

[XRaySpeX]

@Chris_B : PAYG does offer unlimited data add-ons:

[joe7123456]

I figured it out. The unlimited data add-on option appeared after I  subscribed for 5GB(310) data. I guess the unlimited add-on doesn't work without a data pack.  

[Leanne_T]

Hi @joe7123456

You can call us on 150 and the team will get this added for you 🙂

Leanne.

[XRaySpeX]

No, @joe7123456 , the unlimited data add-on is not available if you don't have a pack. The most you can get is 10GB. You see the table I posted? It states these add-ons are available to eligible pack customers.