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DanielPr
Visitor

‎07-11-2022 07:06 AM

hi, I have 5£ credit, but can not pay for my 5£ subscription. when I text PACK05, it says sorry not recognised.

thanks

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1 REPLY 1
Leanne_T
EE Community Support Team

‎07-11-2022 10:37 AM

Hi @DanielPr

Thanks for coming to the community. 

Can you text ALL PACKS to 150, does the reply show the £5 pack as an option for you? 

Leanne 🙂

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