subscription package

[Dmytro1]

hello, I turned off card payment and turned off the subscription package, why will I be charged money from my bank card?

[Leanne_T]

Hi @Dmytro1 

Thanks for coming here. 

Have you had a charge taken from your card after cancelling recurring card payments and the pack? 

Leanne.

[Dmytro1]

yes, the money was debited today 06/07/2023

[Leanne_T]

Thanks @Dmytro1 

In this case, please call us on 150 or 07953 966 150 and the team will get this looked into for you. 

Leanne.

[Dmytro1]

I have a speech impediment, I can't speak

[Leanne_T]

Hi @Dmytro1 

You can message us on the get in touch page here.

Leanne.

[Dmytro1]

Скажите как отключить и не пользоваться вашим пакетом ЕЕ?

[Leanne_T]

Please see our How do I set up card payments for pay as you go? Help page. for full details on cancelling the card payments @Dmytro1 

Leanne 🙂

[Ken212]

All packages 

[Katie_B]

Hello @Ken212. 

Are you look to view all packs?

If yes, text ALL PACKS to 150.

Katie