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deactivate of top up

Amjad502
Visitor

‎05-10-2022 09:57 PM

I want to deactivate my top up due to insufficient gigabytes who's expiring date is 31st October. i want to activate new top up kindly sort out ASAP.. 

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1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎05-10-2022 10:09 PM

@Amjad502 : You really want to deactivate your current pack & start a new diff pack. To do so follow these steps:

  1. Text STOP PACK to 150 to prevent current pack auto renewing.
  2. Top-up to value of new pack.
  3. Buy new pack by texting its code to 150.
  4. If you want new pack to start immediately text NOW to 150.
  5. Otherwise new pack will start when old pack expires.
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