Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

cannot access addon page ,to buy data !!

SNOTFACE22
Investigator
Investigator

‎26-11-2022 12:39 AM

tried resetting , why no page access 

0 Helpful
8 REPLIES 8
Leanne_T
EE Community Support Team

‎26-11-2022 08:31 AM

Hi @SNOTFACE22

Thanks for coming here. 

Can you try the advice in the link posted to see if this works for you? 

Leanne.

0 Helpful
SNOTFACE22
Investigator
Investigator
In response to lukerobinsonin2

‎26-11-2022 11:17 AM

hi tried other browsers,still the same ,has worked for a few years fine
,just last month its done this, cheers for info, are ee working on this?
0 Helpful
lukerobinsonin2
Established Contributor
Established Contributor
In response to SNOTFACE22

‎26-11-2022 11:56 AM

i hope they fix it, if they dont fix it i will go to another network, it has been not working for the last 3 weeks 

0 Helpful
Leanne_T
EE Community Support Team
In response to lukerobinsonin2

‎26-11-2022 12:58 PM - edited ‎26-11-2022 12:58 PM

Hi @SNOTFACE22 @lukerobinsonin2 

Can you try clearing cookies and cache and trying another browser, does this work for you? 

Leanne. 

0 Helpful
SNOTFACE22
Investigator
Investigator
In response to Leanne_T

‎26-11-2022 03:51 PM

Tried all Tec bits Leanne, seems it's a problem that's been around for a awhile,may be a signal carrier's issue? Are we Tec guys on it? Thks😁

0 Helpful
DigsySE18
Visitor
In response to SNOTFACE22

‎27-11-2022 08:21 AM

I am getting "access forbidden"  message and cannot buy data add on ... I've tried everything! Have you had any success yet? 

 

0 Helpful
Christopher_G
EE Community Support Team
In response to SNOTFACE22

‎27-11-2022 08:34 AM

I'd recommend that both of you contact our technical support team so that they can look into this for you.

Chris