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I want my pay as I go back

Juliet64
Explorer

‎26-11-2022 08:08 PM

I was called 16 11 2022

Have been changed to pay monthly

Not what I want

 

2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎26-11-2022 08:55 PM

Hi @Juliet64 

You would have agreed to this change and signed an online form. If you're within 14 days you can cancel, if not then the only way to revert is to pay off the contract.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Gareth43
Problem solver
Problem solver

‎26-11-2022 08:56 PM - edited ‎26-11-2022 08:56 PM

You have 14 days to change you’re mind I believe, so you would need to ring up asap and tell them. Once 14 days are up you’re stuck with what you have 

G Alston
iPhone 16 Pro Max
0 Helpful