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call abroad

Piotrjpp
Visitor

‎06-08-2022 09:51 PM

I have sim payg with call abroad active. Do I need to top up every month to keep this add-on active or balance is available until I spend whole credit without time limit ?

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1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎06-08-2022 09:57 PM

@Piotrjpp : The Call Abroad add-on never becomes deactivated but the SIM can thro' inactivity.

 

When did you last use it for a chargeable action? EE PAYG SIMs are deactivated after 6 months of non-chargeable use. You then have a further 3 months to call EE to reactivate it before it is lost completely.

 

You need to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.

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