Why is so hard to buy a data add on ?

[rasppi]

I've bought credit but can't use this to buy an add on , why is this so difficult / impossible ? It's almost fraud on the part of EE ! Le

[Chris_B]

@rasppi  if you’ve put credit on your account you can use the  EE app  purchase additional data add-ons, 

[XRaySpeX]

@rasppi : Text ADD DATA to 150 & choose 1.

[coastwalker]

I am another customer who cannot buy data using the app or different web browsers. In addition the text interface does not list all the available data addons. This company is unable to even sell me it's own products. Pathetic.

[Alex_H]

Hi @coastwalker,

Welcome to the EE Community

I am sorry you are having an issue with accessing data add-ons via the website and app. I will send you a private message for some further information. 

Alex

[XRaySpeX]

@coastwalker : Visit http://add-on.ee.co.uk/purchase when not connected to WiFi to see what data add-ons are available.