Where to see the break down of my usage

[frederickhunter]

Good morning.

When I log-in, at https://ee.co.uk/manage I see the option "View full usage" but it is takes me to https://ee.co.uk/plans-subscriptions/mobile"" which has no breakdown of my usage. Previously I could see my usage including how many minutes, and to whom I had called. On this "Plan subscriptions - mobile" page this is not available, and it is only possible to see the final amount remaining. 

Does anyone know where should I go to see my full usage via the website?

When I go to the previously suggested page https://ee.co.uk/app/landing-payg, it get the message: 

We're updating a few things right now

We're working hard to get it up and running. Please try again later.

[Tommy794]

Peter! defintiverly is not just taht user, i have this issues for months.. how can you guys not even notice? i will be formalizing a formal complaint regarding this as you dont allow me to see my own usage. no matter how. i cant contact you guys, you just send me to community in circles. in community you say contact us, then i go there, says contact community.. and so on. useless

[354-]

Was hoping that yesterday's website & app maintenance + latest app version rollout might have helped overall, but I guess we will have to wait for another scheduled round of website & app maintenance.

[blogs1]

Thanks Ritu. I spent about 30 mins on the phone but they couldn’t determine the problem other than to indicate it was probably triggered by an update. Something changed a little yesterday in terms of the layout, but the link to minutes still sends you in a loop back to other pages as other have indicated.

[354-]

Another round of the EE web portal maintenance, the 30 day usage dashboard is still not restored or even an enhanced version of that dashboard is available to view, has that function been abandoned completely?  

[blogs1]

Yes it would be good to know one way or the other . It is a reason to swap from EE if this isn’t resolved (for me at least !)

[LINDA112]

Yes same here. Another incentive to go for a cheaper deal!

[354-]

With the release of March 2026 Android EE 5.81 app on Google Play,  still nowhere to be seen for the PAYG full usage dashboard, either in the latest app or through the EE web portal.

[XRaySpeX]

NM the app! If it doesn't appear in your online EE a/c it'll never turn up in any app regardless of its update status.

[354-]

@XRaySpeX - Ok, received. Best to leave this well alone then!

[blogs1]

This link might work now for you perhaps. I just managed to get my usage data 🙂

https://ee.co.uk/app/landing-payg