VISA payment

krzysiowww · ‎19-01-2023

Hello , I would like to remove my VISA card from autopay every 30 days. Please help.

XRaySpeX · ‎19-01-2023

Text STOP REC to 150 to stop the direct card payment. For good measure also text STOP PACK to 150 to prevent the pack renewing.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

Leanne_T · ‎19-01-2023

Hi there @krzysiowww

Thanks for coming here.

If you log in to My EE online and select account settings, you can remove the card details we have saved for you.

Thanks.

Leanne.

XRaySpeX · ‎19-01-2023

Text STOP REC to 150 to stop the direct card payment. For good measure also text STOP PACK to 150 to prevent the pack renewing.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP