Topping up in the USA, then no service on return to UK

[Longboat1]

Topped up20 pound package in USA before coming to UK today. Account says I have that credit, but when I try to make a call am told insufficient credit.

[Leanne_T]

Hi there @Longboat1 

Thanks for coming back to us. 

If you give us a call on 150, the team will remove the previous numbers registered so you can link your new number and view all the details 🙂

Leanne.