Topped up my account to receive sms from what's app

[Hypnos]

Hello,

I'm using pay to go £15 sim card that I bought from London,

and I'm trying to access my number abroad to use what's app but I couldn't seem to use my topped up amount of £15

when I send AL to 150 it gives me this:

Your current balance as of today 10:21 is £0.00. You have unlimited minutes, unlimited texts and 50.5GB remaining until 14/02/2024 for your £15 Pack. Your remaining data includes  of rolled over data. Your last top up was £15.00 on 14/01/2024 at 09:38.

Okay so I'm guessing I can't use this unlimited calls and texts and even internet in Saudi Arabia right?

my question is how do I receive SMS and calls right now with this dilemma?

[Northerner]

Hi @Hypnos 

Did you activate the sim on the UK network? 

You also need to remove your content lock in most cases to use WhatsApp. 

https://ee.co.uk/bills-payments/mobile/anonymous-content-lock

Thanks 

[XRaySpeX]

You may have a pack but you can't use it outside EU.

As you have £0 credit you can't receive calls as they are chargeable. You would need to top-up to receive them.

Receiving texts is free worldwide.