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Yasmin981
Visitor

‎20-07-2023 08:40 AM

Hi I’ve just topped up with £20 credit on to my number. Im trying to now by the subscription pack with this credit but won’t let me. Can you help thanks 

2 REPLIES 2
Alex_M
Star Contributor
Star Contributor

‎20-07-2023 10:01 AM - edited ‎20-07-2023 10:03 AM

Hi @Yasmin981 

Have you tried texting PACK20 to 150?

If you text BALANCE to 150, does it show the £20 credit?

Thanks,
Alex

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XRaySpeX
EE Community Star
EE Community Star

‎20-07-2023 04:41 PM

How's it stopping you? What did you do & what happened?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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