Top up PAYG

RobF1972
Investigator
Investigator

I have added £10 credit to my PAYG SIM so I can select another plan for my mobile wifi router. When choosing a plan, I get a message saying the payment hasn't gone through. However, I am also unable to text or call 150 when I put the SIM into my phone as it says I don't have enough credit.... confused... 

10 REPLIES 10
Leanne_T
EE Community Support Team

Thanks for coming back and letting us know @RobF1972 

Glad this has been sorted for you. 

Leanne.