Top Up

Mariusz0476
Contributor
Contributor

The contract on my number ended in December, I switched to top-up, and since then I have not been able to buy a package/top-up or check the balance on my phone.

13 REPLIES 13

Hi Leanne

We tried, but we can't connect to the consultant in any way, there is only information about the account balance, top-up to buy a package and something else about the Internet

Leanne_T
EE Community Support Team

Thanks @Mariusz0476 

In this case, please call us on 0800 956 6000 from any other phone. 

Leanne.

Thank you very much, we will definitely call you today, best regards

Leanne_T
EE Community Support Team

No problem @Mariusz0476 

Leanne 🙂