Strange Top up text

Kerrie919 · ‎08-06-2023

I keep getting text from an EE number which when I call goes to answerphone.

The texts are thanking me for topping up and letting me know my balance is low, yet they aren't from EE just this mobile number how can I find out what they are please?

They start with this code V2-GSM:e@

Anyone any ideas please where these are from?

XRaySpeX · ‎08-06-2023

Report it to your network provider by forwarding the text to 7726 (S.P.A.M. on your keypad).

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

Katie_B · ‎08-06-2023

Hi @Kerrie919.

Welcome to the community.

Are you on EE pay monthly or pay as you go?

Katie

Kerrie919 · ‎08-06-2023

Neither I have a giffgaff contract!

Katie_B · ‎08-06-2023

Thanks for confirming @Kerrie919.

I would recommend reporting this to your network provider and asking if they have a route for Spam/Phishing.

Katie

XRaySpeX · ‎08-06-2023

Report it to your network provider by forwarding the text to 7726 (S.P.A.M. on your keypad).

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP