28-03-2022 08:50 AM
I got sime card in uk for top up for use on aboard. I turned on in my phone before I went naw I try to use in defrent country and is not working.
28-03-2022 09:03 AM
Hi @Sylwia8
Did you use the new SIM in the UK before travelling abroad?
EE PAYG SIMs first need to be used on the UK network before they can be used abroad.
28-03-2022 09:04 AM
Turning phone on is not enough! Did you use that PAYG SIM for making calls or texts in UK before you left to go abroad? EE PAYG SIMs need 1st activating on EE's home UK network. If it wasn't you can't now use it until you return to UK.
28-03-2022 09:11 AM
Hi yes card was in my friend ee mobile number before she sent to me. I turned off on the phone it catch the ee orange network but i can't make it any call to uk or poland. And it's seays each time this call is bad?
28-03-2022 10:14 AM - edited 28-03-2022 10:15 AM
Hi @Sylwia8,
Welcome to the EE Community. 🙂
Did your friend activate the SIM by making a call or sending a text in the UK?
James